Backup locations can be decided by the user - currently we offer locations in the United Kingdom, Europe and the United States of America.
We’re going to be adding Asia and more locations later on in 2018.
You need to uninstall any current version of Backup Intelligence on your device and install the version from ceejay.com
Yes, there is a free 30 day trial on our website - we will contact you before your trial expires to arrange payment, which can be through Direct Debit, Credit Card or BACS.
If you are a current customer with CeeJay Software please contact us for our special migration prices.
Backup Intelligence has pricing for laptops and desktops with 300GB storage included, is £60 per year, plus VAT.
Pricing for servers and NAS drives starting with 2TB is £19.99 per month, plus VAT.
We have set some file exclusions i.e. do not backup temp or cache files.
You can also set your own file exclusions in the Backup Intelligence client.
We are open during normal UK business hours Monday to Friday 9am to 5pm and require a ticket to be placed using our help website at help.ceejay.com We reply the same day, and outside these hours we deal with emergency support as they are raised in tickets.
We also offer free remote assisted setup and training.