Help and Support

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Backup with Code42 CrashPlan

Help articles on backup features and operation.

Maintenance on Friday 24th January 2020

We are running some maintenance on Code42? (used to be known as CrashPlan PROe Enterprise) on Friday 24th January 2020,
this will upgrade all devices to the latest release of Code42 version 7.40



How to download the Code42 app


Clearing The Cache For Quick Fixes

Using The Code42 Client’s Console To Clear The Cache


How to Exclude in Types Of Files?

Editing Your File Exclusion List


How To Restore On Code42

Recovering Your Data From The Code42 Client

What Is The Code42 Server Address?

If CrashPlan Prompts For A Server Address

Password Reset

To reset a forgotten password for CrashPlan

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