A responsive web app that tracks every hot tub you have sold or service, schedules the maintenance visits, logs faults and repairs with photos, and manages your sales pipeline from first enquiry to installation.
A hot tub business is really two businesses: selling tubs and keeping them running. When the servicing side lives in a diary and the sales side in a spreadsheet, visits get missed, faults fall through the cracks, and nobody can see what the pipeline is actually worth.
We build a hot tub business application shaped around how you sell and service. Every tub is registered against its customer, maintenance visits schedule themselves, faults become tracked jobs, and the sales pipeline runs from enquiry to installation. You can see a working example in our Hot Tub Service demo at hottub-demo.ceejay.com.
No plugin marketplace, no upsells. Each point below ships with the plan.
Every hot tub recorded with model, install date, customer, warranty and full service history.
Maintenance visits scheduled automatically per contract, with due and overdue items surfaced on the dashboard.
Reported faults become open jobs with priorities, engineers and resolution notes.
Enquiries, quotes, site surveys, sales and installations tracked stage by stage with values.
Engineers attach photos from the field straight to the job, building a visual history per tub.
Tubs on contract, services due, overdue visits, open faults and pipeline value at a glance.
Sales and servicing are usually run in different tools that never meet. Here, the tub that goes through the pipeline becomes the tub on the service schedule automatically, so the customer relationship continues after installation instead of starting again in a spreadsheet.
The application is an installable progressive web app that works offline, so engineers can check job sheets, log work and attach photos at the customer's property with no signal, and everything syncs when they are back in coverage.
When you are ready, we enable the full authentication layer: email and password, Google sign in, two factor authentication with authenticator apps, and hardware security keys or passkeys. Add managed cloud sync and the whole team shares one live set of records.
