Every tub on contract gets its service schedule automatically, faults become tracked jobs with photos, and one dashboard shows exactly what is due, overdue and open.
When servicing is organised in a diary or a wall planner, every visit depends on someone remembering to book it. As the number of tubs on contract grows, the diary becomes the business's single point of failure.
We build servicing that runs itself. Each tub's contract drives its schedule, visits appear on the calendar automatically, and faults raised by any channel become jobs with priorities and photos. Try the live Hot Tub Service demo at hottub-demo.ceejay.com to see it running.
No plugin marketplace, no upsells. Each point below ships with the plan.
Set the service interval once per contract and the calendar fills itself.
One screen shows every visit due soon or overdue, across every customer.
Open faults listed with priority and status, so nothing reported gets lost.
Each visit has a checklist, notes, parts used and customer sign off.
Engineers attach photos from site, building a visual record per tub.
A complete dated history per tub for warranty claims, customers or resale.
A documented maintenance history is worth money: it supports warranty claims, reassures buyers of pre-owned tubs, and gives your sales team a reason to call. Because every visit and fault is logged against the tub, that history builds itself.
However a fault is reported, it becomes an open job the moment it is entered. Open faults stay visible on the dashboard until they are resolved, with priorities so the urgent ones get seen first.
