Doses due, given and missed recorded as they happen, and every fall, error or concern logged with its severity and followed through to resolution.
Medication and incidents are where care providers carry the most risk, and they are usually the least systematic parts of the service: a paper MAR chart signed at the end of the round and an incident book that only gets opened after something has gone wrong.
We build medication and incident handling as live records. Each client's medication schedule produces its rounds, carers record every dose as given, refused or missed at the point of care, and anything outstanding alerts the office. Incidents are logged with severity, escalated where needed and tracked to resolution, with the full history on the client's record. See it running at care-demo.ceejay.com.
No plugin marketplace, no upsells. Each point below ships with the plan.
Every prescribed dose per client with times, instructions and any PRN medication.
Doses due grouped into rounds, recorded as given, refused or missed with time and carer.
Anything unsigned after its window surfaces on the dashboard and to a manager.
Falls, injuries, medication errors and safeguarding concerns logged with severity and evidence.
Serious incidents escalate automatically and stay open until resolved with a recorded outcome.
Incident and medication history per client and per service, ready for review or inspection.
A paper chart accepts any signature at any time. A digital round knows when a dose was due, when it was recorded and by whom, and it refuses to let a missed dose blend into the page. That difference is exactly what an inspector is looking for.
One fall is an incident. Three falls in the same hallway is a pattern, and patterns change care plans. When every incident is logged against the client with its circumstances, the review meeting stops being anecdote and starts being evidence.
